Program Code: 2604
The Santa Fe College A.A.S. degree in Automotive Service Management Technology is a two-year program designed to upgrade the technical competence and the professional level of the incoming technician. The curriculum is designed by the college in cooperation with local dealership personnel and independent repair facility owners.
The program involves not only classroom lectures and laboratory experiences on modern vehicles and components at the college but also requires the student to work at a local dealership or independent repair facility. The program is unique in design and is divided between specific periods of on-campus study and training followed by an equal amount of work experience at the sponsoring agency. For example, the first semester involves eight weeks of classroom and lab time on campus followed by eight weeks of work experience time. Then the student returns to Santa Fe for eight weeks of study in another specialized area followed by eight weeks of related work experience. This rotation continues until the two-year program is completed. Cooperative work experience is a paid experience, and the work time can be credited toward the ASE certification work experience requirement.
The automotive industry has become an exciting and challenging field with the advent of advanced electronic control systems. This program is designed to raise the skill level of the potential automotive technician to beyond that of general automotive training programs. Although the program requires much effort and dedication on the part of the student, the rewards awaiting the program completer are well worth the time and effort.
Santa Fe College’s Automotive Program is “Master Certified” by the National Institute for Automotive Service Excellence (NIASE) to meet the Automotive Service Excellence (ASE) standards of quality.
Scholarships will be awarded annually to provide financial assistance to eligible graduating seniors from Alachua and Bradford counties who attend Santa Fe College. Call 352-395-5362 for more details on scholarships.
Requirement for Admission
Students must
- Hold a valid driver’s license
- Be at least 18 years of age
- Be accepted to the college and have completed the entire admissions process
- Have Automotive Service Management A.A.S. degree (code 2604) as their Primary Program
Program Goals and Outcomes
Program Learning Outcomes (PLO)
- PLO1: Students will be able to demonstrate proficiency, service, diagnose, repair and overhaul associated with the ASE categories found in industry.
- PLO2: The student will demonstrate proficiency in appropriate communication skills.
- PLO3: The student will demonstrate proficiency in the equipment skills and safety regulations relating to the automotive industry
- PLO4: The student will demonstrate proficiency in management skills.
- PLO5: The student will demonstrate proficiency in acceptable employee behavior in the automotive industry.
Curriculum Map
- PLO1: AER1081C, AER1698C, AER1947, AER1598, AER1498, AER1948, AER1198, AER1949, AER1798C, AER1695C, AER2948, AER2898C, AER2840C, AER2949, AER2398, AER1298
- PLO2: AER1947, AER1948, AER1070, AER1949, AER2948, AER2949
- PLO3: AER1081C, AER1698C, AER1947, AER1598, AER1498, AER1948, AER1198, AER1949, AER1798C, AER1695C, AER2948, AER2898C, AER2840C, AER2949, AER2398, AER1298
- PLO4: AER1070, AER1949
- PLO5: AER1947, AER1948, AER1949, AER2948, AER2949
Assessments
AER1081 - Demonstrate proficiency in the equipment skills and safety regulations relating to the automotive industry. Apply shop safety rules, EPA and OSHA standards. Demonstrate the required use of Personal Protection Equipment during lab/shop activities. Demonstrate proficiency in employability skills. Demonstrate proficiency in acceptable employee behavior in the automotive industry. Demonstrate proper maintenance procedures and tool usage on vehicles. Written and performance-based testing verify student competencies.
AER1698C - Develop skills to understand electrical diagnosing/troubleshooting malfunctions of electrical/electronic components. Demonstrate proper use of a digital multimeter (DMM) when measuring source voltage, voltage drop. Written and performance-based testing verify student competencies. ASE or other Professional Certification recommended.
AER1947 - Demonstrate proper use of specialized tools, diagnose systems, and perform vehicle maintenance and electrical system repairs at an industry repair facility. Performance-based testing verify student competencies.
AER1598 - Develop skills to understand operation, use specialized tools, diagnose systems, and perform repairs on brake systems. Written and performance-based testing verify student competencies. ASE or other Professional Certification recommended.
AER1498 - Develop skills to understand operation, use specialized tools, diagnose systems, and perform repairs on steering and suspension systems. Written and performance-based testing verify student competencies. ASE or other Professional Certification recommended.
AER1948 - Demonstrate proper use of specialized tools, diagnose systems, and perform repairs on brake and steering and suspension systems at an industry repair facility. Performance-based testing verify student competencies.
AER1070 - Understand automotive management policies and procedures as related to parts department operation and service department operation. Written based testing verify student competencies.
AER1198 - Develop skills to remove and replace, rebuild, repair and diagnose engines. Written and performance-based testing verify student competencies. ASE or other Professional Certification recommended.
AER1949 - Demonstrate proper use of specialized tools, diagnose systems, and perform repairs on engines and understand the management roles at an industry repair facility. Performance-based testing verify student competencies.
AER1798C - Display understanding of related components, operation, specialized tools, and repair procedures in the field of automotive air conditioning heating and ventilation. Written and performance-based testing verify student competencies. ASE or other Professional Certification recommended.
AER1695C - Develop skills in diagnosing/troubleshooting malfunctions of electrical/electronic components, interpret circuit waveforms and diagnostic readings and determine needed repairs, perform CAN/BUS diagnostics. Written and performance-based testing verify student competencies. ASE or other Professional Certification recommended.
AER2948 - Demonstrate proper use of specialized tools, diagnose systems, and perform repairs on electronic and HVAC systems at an industry repair facility. Performance-based testing verify student competencies.
AER2898C - Develop skills to understand proper engine performance operation, use specialized tools, diagnose systems and perform repairs. Written and performance-based testing verify student competencies. ASE or other Professional Certification recommended.
AER2840C - Develop skills to understand proper vehicle emissions operation, use specialized tools, diagnose systems and perform repairs. Written and performance-based testing verify student competencies. ASE or other Professional Certification recommended.
AER2949 - Demonstrate proper use of specialized tools, diagnose systems, and perform repairs on engine emission and drivability systems at an industry repair facility. Performance-based testing verify student competencies.
AER2398 - Develop skills to understand proper manual transmission, drive train operation, removal, replacement, repair and diagnosis. Written and performance-based testing verify student competencies. ASE or other Professional Certification recommended.
AER1298 - Develop skills to understand proper automatic transmission operation, removal, replacement, repair and diagnosis. Written and performance-based testing verify student competencies. ASE or other Professional Certification recommended.
Performance Standards
Section 1. Essential Observational Requirements for Automotive A.A.S. Degree Students.
The Automotive student must be able to:
- observe laboratory demonstrations in which vehicles with technical and mechanical problems are diagnosed and repaired.
- describe the condition of a vehicle verbally and in writing.
- use diagnostic equipment effectively by correctly placing sensors on the appropriate wiring and instruments of a vehicle.
- read and comprehend text, numbers, and graphs displayed in print and on a video monitor or screen.
Section 2. Essential Movement Requirements for Automotive A.A.S. Degree Students.
The Automotive student must be able to:
- be in the automotive classroom as well as the service lab at the designated times as described in the course syllabus for educational experiences.
- work in confined spaces.
- move safely around the classroom and automotive service lab.
- reach various areas within a vehicle including getting into tight, hard to reach places for moderate periods of time.
- perform moderately taxing continuous physical work, often requiring prolonged standing over several hours.
- demonstrate sufficient strength, balance, and mobility in order to frequently handle dirty and greasy parts, e.g. removing the head of a V-8 or straight 6 cylinder engine or removing large wheels.
- tolerate contact with various petroleum products and other moderately hazardous materials.
- demonstrate proper use and control of power tools as well as diagnostic equipment.
- use an electronic keyboard (e.g. 101 -key IBM computer keyboard) to operate lab equipment and to calculate, record, evaluate, and transmit automotive information.
- operate vehicles safely.
Section 3. Essential Communication Requirements for Automotive A.A.S. Degree Students.
The Automotive student must consistently demonstrate the ability to:
- read and comprehend technical and professional materials (e.g. textbooks, schematics, handbooks, procedure and instruction manuals).
- comprehend verbal communications, including lectures, discussions, and conversations with automotive professionals and clients.
- follow verbal and written instructions in order to correctly and independently perform shop duties.
- effectively communicate with vehicle owners about problems and repairs.
- independently prepare papers and homework, and take paper, computer, and laboratory practical examinations.
Section 4. Essential Cognitive Requirements for the Automotive A.A.S. Degree Program.
The Automotive student must:
- independently possess the following cognitive and problem-solving skills: comprehension, measurement, mathematical calculation, reasoning, integration, analysis, self-expression, and patience. The student must also be able to demonstrate these skills by passing all academic requirements of this college degree.
- be able to use a diagnostic approach to thoroughly examine vehicles to determine not only any current problems but also to find any worn parts that may cause the vehicle (and driver) problems in the future.
Section 5. Essential Behavioral Requirements for the Automotive A.A.S. Degree Program.
The Automotive student must consistently demonstrate the ability to:
- manage the use of time and organize work in order to complete multiple tasks and responsibilities within realistic constraints.
- independently exercise appropriate judgment and apply cognitive skills in the classroom, automotive lab, and automotive service settings.
- provide professional and technical services while experiencing the stresses of task-related uncertainty (e.g. impatient customers, the occasional cut and bruise), emergent demands (high level of “walk-ins”), and a distracting environment (e.g. high noise levels, hot and drafty conditions).
- be flexible and creative and adapt to professional and technical change.
- recognize potentially hazardous materials, equipment, and situations and work safely in order to minimize risk of injury to customers, self and nearby individuals.
- adapt to working with unpleasant substances (e.g. old coolant, gas, transmission fluid).
- foster a team approach by supporting and promoting the activities of fellow students and automotive professionals in learning, task completion, problem solving, and customer service.
- admit when an error has been made, when uncertain about a diagnostic result, or when unsure about the appropriate response in professional situations.
- critically evaluate his or her own performance, accept constructive feedback, and seek ways for improvement (e.g. participate in enriching educational activities).
- evaluate the performance of fellow students, faculty, advisors, and the program as well as tactfully offer constructive feedback.
- adhere to all course policies and procedures as outlined in the course syllabus.
- adhere to all college policies and procedures as outlined in the student handbook.