ISM 3361 - Information Systems Management

Credit Hours: 3.0
Prerequisite(s): CGS1060 with C or CTS1131 with C
Corequisite(s): None
This course presents the concepts, principles, techniques, and best practice framework, of how information technology (IT) resources should be organized to deliver business value. In this course students will create an information technology (IT) services management strategy by documenting the processes, functions and roles that focuses on aligning IT services with the needs of business and prepares students for the Information Technology Infrastructure Library (ITIL) certification.
Bachelor Course