Sep 16, 2024  
2024-2025 College Catalog 
    
2024-2025 College Catalog

Help Desk Support Technician, Certificate


Program Code: 6645

This program provides students with the basics of a service desk in interacting with clients to successfully troubleshoot devices (especially PCs). Students who successfully complete this college credit certificates are exposed to the competencies included in the following industry certifications: CompTIA A+, CompTIA Network+ and CompTIA Project+. 

Total Credit Hours: 18


Notes: All requirements must be passed with a minimum grade of C.